Shipping and Returns

Shipping Options for Norway and International

Shipping in Norway

PickUp Parcel (Bring) - 80NOK

  • 3500 pickup locations.
  • Fast delivery - 1-2 days to most areas.
  • Secure - reliable tracking and signature upon delivery.
  • 1800 24-hour accessible package lockers.


Home delivery parcel (Bring) - 90NOK

  • The recipient can change the delivery day along the way and request that the package be left behind
  • Real-time tracking and SMS notifications
  • Precise with 1-hour delivery window for evening deliveries
  • Next-day delivery to all major cities
  • Package delivered home provides you with home delivery to all households across the country. Next-day delivery in large parts of Norway.
  • Saturday delivery in Oslo.

 

International Shipping

PickUp Parcel (Bring)

  • The package is delivered to a pickup location near the shipping address on weekdays.
  • The shipment is trackable to most countries.
  • Important! Please note that taxes and duties are not included in the total cost of your purchase. As a customer, it is important to be aware that you are required to pay taxes upon receiving your package outside of Norway.

 

Returns and Exchanges

If you need to return or exchange an item, please contact us within 30 days of receiving your order. We will provide you with a return shipping label and instructions on how to return the item.

Thank you for choosing Matter, and please don't hesitate to contact us if you have any further questions about our shipping and delivery options. We're here to help you have the best shopping experience possible!